Find all you need to know about our reliable deliveries across the world. 

Which countries does the Dagsmejan Online Shop ship to?

Through our delivery partners we ship our products worldwide. If you want your order shipped to Switzerland you need to order from the Swiss shop. To get your shipment delivered to Germany you have to order from the German shop. For any other country you have to visit the international store. On the top of each page see a little flag and the language next to it. Just click on the flag and a little drop-down menu will open above, where you can switch shops in case you land in the wrong one.

When will my order be shipped?

Please allow for up to 48 hours for us to process your order at the fulfillment centre before it is shipped. Deliveries will be made Monday through Friday, excluding weekends and bank holidays.

What are the shipping charges?

We are constantly working on reducing shipping cost for our customers, for now we can offer free shipment for orders > GBP 100 for customers based in EU countries. The shipping costs for orders are as follows: 

 

Order Value (incl. VAT)

 

> GBP 100

< GBP 100

Netherland, Belgium Luxembourg

Free shipment

GBP 8

Denmark, Sweden, Finland

Free shipment

GBP 8

United Kingdom

Free shipment

GBP 8

European Union (all others), Norway

Free shipment

GBP 10

USA, Canada, Australia

GBP 10

GBP 20

Rest of World

GBP 35

GBP 35


Are there any other customs and fees?

With our warehousing set-up we try to minimize any other fees for our customers, i.e.

  • for customers in the European Union no additional customs fees will incur.
  • for customers in any other country, there may be additional handling and customs fees and duties payable which are the sole responsibility of the customer and may need to be paid at the time of delivery.

How long does delivery take?

We aim to ship as quickly as possible, you can find average shipping times below:

  • European Union: 2-4 working days (please allow up to 8 days)
  • Rest of Europe (Non-EU): 5-7 working days (please allow up to 10 days)
  • USA and Canada: 6-8 days (please allow up to 15 days)
  • Rest of World (Asia and Oceania, S&C America, Middle East, Africa): 7-15 days (please allow up to 25 days)

Please note that at busy times (during holidays or at sale time) longer delivery times may occur. 

Who provides the delivery service?

Reliable delivery of your package is provided by our logistics partners in partnership with local delivery partners in your country. 

How can I track my order?

Once your order has been dispatched you will receive a dispatch confirmation and information for tracking your order. Please note that we can only provide the tracking information as provided by our local delivery partners.

 

Can I have my order shipped to a different address?

Yes, you have the possibility of entering a different shipping address during the order process.   

An item is missing from my shipment. Will it be sent later?

If not stated otherwise on the delivery note, please contact the online customer service at: info@dagsmejan.com

What should I do if I have not received my package within the stated delivery times?

If you have not received your order within the stated delivery times, please contact our online customer service so that we can follow-up with our logistics partner. Send an e-mail to info@dagsmejan.com